The insurance claim process can be daunting, especially if you are filing a roof damage claim for the first time. Given the difficulty of dealing with the aftermath of a storm, a basic understanding of what this process entails helps you navigate it with ease. Part of it involves communicating with your insurance adjuster effectively.
Keep Records of Your Conversations
Documentation is key when it comes to storm damage insurance claims. Every time you talk with your adjuster over the phone or in-person, be sure to take note of the gist of the conversation. Also, write down the name of the person you’re speaking to as well as the date and time. For key conversations, summarize everything, and send it to the adjuster via email. In doing so, you can determine whether both of you are on the same page.
Be Professional
Dealing with your insurance claim for your storm-damaged roofing system can get frustrating. The process could involve filling out forms more than once or speaking to multiple individuals. In these situations, it pays to remain calm and polite as well as show persistence without coming out as rude. Being professional goes a long way in establishing a strong claim.
Inform Your Adjuster Promptly
As the one filing a storm damage claim, see to it that you are proactive and organized. Never delay whenever your adjuster asks for information like documents, photos of your damaged roof, etc. Keep copies of items you send so you have proof of the information you supplied.
To ensure the success of your storm damage claim, get in touch with the professional roofing team of Superior Roofing. In addition to providing storm damage roof repair services, we are also experienced in working with insurance companies and adjusters, and can help coordinate your insurance claim to make sure you receive the full compensation to which you are entitled. Call (334) 298-5253, or fill out our contact form to request a free estimate.